Build a Dataverse Plugin and use AIClassify to simplify business process

For those who don’t know, now we can call AI functions within Dataverse which helps to simplify lots of business processes. One of the scenarios that we will learn today is regarding Case/Feedback/Incident creation where users can just put minimal information such as “Title“, “Description“, and “Customer” and let the AI help us to set the correct “Subject” to route the case to the specific department (this is another process which not being demonstrated in this blog post). For example, we have “Problem“, “Billing“, “How To“, and “Licensing“. Then, if none of the categories are found, we can route the Case to “Default Case” which the team in this Department helps to clarify/route the Case to the correct Team.

Using PowerFX with commands for cloning records with N to N relationship

Today we will learn how to create a command bar to clone a record with many-to-many relationships. For those who don’t know, in Model-Driven-Apps, we can create a command bar (previously known as “ribbon button”) that uses PowerFX (low code) query.