In Customer Insight, if you enable audit capability for the Journey table, the only way to view the audit history is through a backend operation or by using the “/tools/audit/audit_details.aspx” page. This page was introduced so long ago, and it is tough to navigate, as we need to filter and check the changes one by one for the selected record that we want to see. Fortunately, we have an interesting feature called Generative Pages! Essentially, we can create a custom page (based on a React component) using natural language and embed it directly into the App/Site Map. In this blog post, I will not show how to create it step by step (because I refined it multiple times till I think sufficient to show to you all). Instead, I just show the potential of it and what the state of the current implementation is based on my experience. Without further ado, let’s go!
Continue reading “Modernizing Audit Summary History using Generative Pages (Preview)!”